Order Processing: Orders are typically processed within 1-2 business days.
Domestic Shipping (United States): Standard shipping within the United States takes 3-7 business days.
International Shipping: Delivery times for international orders vary based on the destination and chosen shipping method (Standard or Express). The specific timeframe will be determined during checkout.
Import Duties and Taxes: Import duties and taxes may be applicable upon receiving your order. These charges are determined by the customs authority of your destination country and are your responsibility to pay when requested.
Delays and Unforeseen Circumstances: The OffBits is not responsible for delays caused by factors beyond our control, such as customs clearance or shipping company issues. We will assist you in resolving shipping concerns to the best of our ability.
Product Damages and Manufacturing Faults: If you receive damaged or faulty products, please contact us immediately at [email protected] with a detailed description and a photo of the item. We will promptly assist you in finding a solution.
For further assistance or any additional questions, please reach out to us at any time.