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What kind of parts are included in TheOffBits Kit?
Real metal nuts, bolts, springs, proprietary connectors and colorful plastic parts.
What’s inside TheOffBits Kit?
Each Kit includes specific parts to build the specified model types as well as a:
- SuperTool™ Wrench – unique multi-tool designed especially for children
- Access Code for the BitsZone Creator Community
- Instruction Manual
What does 3-in-1 mean?
3-in-1 means that you can build at least three out-of-the-box models with the parts in your kit. There are enough parts to build a single model at one time; you cannot build all three models at the same time with the parts provided.
How do I build an OffBits robot?
Your kit includes a step-by-step instruction manual which will guide you through building your desired robot. You can also make an infinite amount of unique creations using upcycled materials and your imagination.
How long does it take to build an OffBits robot?
Each child is unique. There are no rules and no timelines for building TheOffbits.
What are TheOffBits skill levels?
Beginner (Ages 6 and up) is for those just starting their OffBits adventure.
Builder (Ages 6 and up) is fun with more pieces and multiple models.
Creator (Ages 6 and up) is for more experienced builders to hone in on fine motor skills.
Expert (Ages 8 and up) is for a more challenging assembly.
Master (Ages 8 and up) is for more sharply developed motor skills.
All Levels (Ages 6 and up) is for all skill abilities and children and adults of all ages.
What’s the difference between the medium and large nut included in my kit?
The medium nut is the “knee” of the robot and the large nut is the “leg.”
What kit do you recommend starting with?
Every child is unique. Our toys are not suitable for children under the age of six. Please consider these toys for the following age groups:
For Ages 6 and up: ArtBit, BabaBit, CareBit, InfoBit, JoyBit, MonkeyBit, PinguBit, PiperBit, PuppyBit.
For Ages 7 and up: BeeBit, BuggyBit, BlazeBit, ChopperBit, DragonflyBit, ElephantBit, FarmBit, FlamingoBit, FormulaBit, GarageBit, GeraBit, GiantBit, Jumbo Kit, JungleBit, MooseBit, SavannaBit, Space Mission Kit, SpiderBit, UnicornBit, ZebraBit.
For Ages 8 and up: Airport Kit, DinoBit, GiraffeBit, LoaderBit, RaceBit, RiderBit, SkyBit, StationBit,TRexBit.
For families: Family Kit.
For group activity and educators: Family Kit, Group Makers Kit.
Can I combine kits?
Yes you can! You can make an infinite amount of unique creations using the parts and pieces from various kits. Please share your own designs with us and in BitsZone.
What ages is TheOffBits designed for?
The OffBits is suitable for kids over 6 years old and grown-ups of all ages.
I lost the Instruction Manual. Now what?
Please contact us at [email protected] just send your request here- Contact us
I lost the access code for BitsZone. Now what?
Please contact us at [email protected] or send your request here- Contact us
How do I report a problem with my kit?
If you purchased your kit at a retail store, please return it to them. If you purchased your kit through TheOffBits website, please email us: [email protected]
Do you offer a bulk discount to educators?
Yes we do! Please email us: [email protected].
I am a therapist. Can I use TheOffBits in my work?
Yes you can! Many behavioral and occupational therapists use our kits. You can learn more about use cases here.
Do you offer gift wrapping?
We do not offer gift wrapping right now but we’re looking into it!
Is it possible to buy spare parts?
It is not possible to buy spare parts but you can find similar pieces at your local hardware store.
Do you recommend TheOffBits for group activities?
Yes we created the Group Maker Kit especially for group activities like birthday parties and more!Group Makers Kit
How much will the shipping cost?
We offer Free Standard Shipping for orders over $69 and $5.99 flat rate shipping for all other orders within the US.
The price for shipping to other countries varies from country to country and will appease on Check Out. Estimated cost to Canada and Europe – $12-$16
When will I receive my order? When will I get me order?
TheOffBits processes all orders within 1-2 business days. Delivery time within the United States is 3-7 business days for Standard Shipping. International delivery times may vary depending on the destination, shipping method and unexpected delays
Will I have to pay taxes in order to get my order?
Import duties and taxes may apply upon receipt of orders. Such duties and taxes are beyond our control as they are set by the customs authority of your destination country. It will be your responsibility to pay them if and when asked to by your local authorities.
Do you offer international shipping?
Yes we ship almost everywhere in the world. Import duties and taxes may apply upon receipt of orders. Such duties and taxes are set by the customs authority of your destination country. It will be your responsibility to pay them if and when asked to by your local authorities.
Will I have to pay import tax on my international order?
All international orders are subject to duties and taxes as dictated by the laws of the destination country. Please check with your local customs authority to determine if and what fees may apply. The OffBits is not responsible for any delays caused by matters beyond our direct control like the customs clearance processes, delays caused by the international shipping company, etc.
I received a damaged product. Now what?
If you received a damaged product, please contact us at [email protected] and include a description of the problem as well as a photo of the item.
How do I track my order?
You will receive a tracking number by email as soon as your order is shipped from our warehouse. It can take up to 24 hours for the tracking number to be updated to the courier’s website where you will be able to monitor its delivery.